Terms of Service | SendLove

Terms of Service

Last updated: June 11, 2026

1. Acceptance of Terms

By accessing and using SendLove, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

SendLove provides a platform for creating and sending personalized virtual gifts, digital gifts, and online gift experiences. Our services include:

  • Virtual flower gifts
  • Countdown timers
  • Personalized memory notebooks
  • Interactive valentine gifts
  • Other digital gift services

3. User Accounts

To use certain features, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account
  • Notify us immediately of any unauthorized use
  • Be responsible for all activities under your account

4. Payments and Refunds

All purchases are processed securely through Stripe. By making a purchase, you agree to:

  • Pay the stated price for your selected gift
  • Provide accurate payment information
  • Understand that digital gifts are delivered immediately

Refund Policy: Due to the digital nature of our products, all sales are final. However, if you experience technical issues preventing delivery, please contact us at sendlovevirtually@gmail.com and we will work to resolve the issue.

5. User Content

You retain ownership of all content you create using our platform. By using our service, you grant us a license to store, process, and display your content solely for the purpose of providing our services. You are responsible for ensuring your content does not violate any laws or infringe on others' rights.

6. Prohibited Uses

You agree not to use our service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious content
  • Impersonate others or provide false information
  • Interfere with the service's operation

7. Intellectual Property

All content, features, and functionality of SendLove are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without permission.

8. Limitation of Liability

SendLove is provided "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of our service. Our total liability is limited to the amount you paid for the service.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our service after changes constitutes acceptance of the new terms. We will notify users of significant changes via email.

10. Contact Us

If you have questions about these Terms of Service, please contact us at sendlovevirtually@gmail.com